Refund policy
Customer satisfaction is important to us.
Returns
We accept returns within 14 days of delivery under the following conditions:
- Items must be unused and in original condition
- Original packaging must be included
- Proof of purchase is required
Non-Returnable Items
The following items may not be eligible for return:
- Personalized or customized products
- Final sale or clearance items
- Used or damaged items caused by customers
Refunds
Once the returned item is received and inspected, refunds will be processed to the original payment method within 5–10 business days.
Exchanges
If you receive a defective or incorrect item, please contact us within 48 hours of delivery for replacement assistance.
Return Shipping
Customers may be responsible for return shipping costs unless the item received is defective or incorrect.
